How can a public pension or sovereign fund design an effective talent management plan to attract, incent and retain the necessary human capital to meet their objectives? I’ve asked this question many times, but I’ve never thought to answer it in the way Dutch pension fund APG has sought to answer it. At APG, there is a sense that if you can’t satisfy a person’s self interested pursuit of money (which is always tough in the public sector), perhaps you can satisfy a person’s sense of curiosity and possibility. I refer you to this brochure entitled “People, Ideas, Results”, which details APG’s Innovation program and how it fits into the organization’s human resources strategy. First, here’s a blurb that describes the program in general:
- APG wants to stay ahead of other asset managers by seeking out new investment areas and products.
- APG wants to motivate staff; the innovation project offers unique opportunities for staff to take on extra challenges and develop personally.
If all this is sounding sort of familiar, it’s because APG isn’t alone in using ‘innovation’ as a way of retaining talented staff. The most frequently cited example of this strategy is the “20% time” policy at Google. Indeed, engineers at Google are encouraged to take 20% of their time to work on something that they are personally interested in that is company related. The hope for Google is that it w ill retain some talented engineers all the while getting some interesting products out of it. And, significantly, 20% time has been wildly successful, resulting in GMail and Google News among many other products. Also, in terms of talent attraction and retention, Google routinely ranks first (!) in terms of being an “ideal employer”.
In short, APG is in good company with this type of Innovation policy. It will help the fund hold on to talented staff for longer. And, perhaps more importantly, it may result in some wildly successful innovations.