By Alex McWhirter and Mark Caswell

Radisson SAS are to trial self check-in services

The airlines pioneered it and now the big hotel chains are following. Two global companies, namely Hyatt and Radisson SAS, are now allowing guests to bypass queues in the lobby. They are being offered the chance of checking-in either using machines in the lobby or online from your home or office. Both chains are trialling these systems and so it's by no means certain they will become widespread. But such is the speed of technological change nowadays that online check-in, at least, would seem to be something which the global companies will all be offering before too long.

Hyatt is offering Check-in Kiosks at selected US properties for check-in and check-out. It allows guests to bypass the front desk and reach their rooms faster by swiping a credit card. The machine issues key cards with direction on how to reach your room. Loyalty club members can check their points and choose their welcome gift.

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