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The 2015 Tech 50: John Marcante

The Vanguard Group head of information technology debuts at No. 26 on this year’s Tech 50 ranking.

John Marcante
Head, Information Technology Division
Vanguard Group

Stressing low operating costs and minimizing brick-and-mortar from its start in 1975, Vanguard Group was “a virtual company before it was cool to be virtual,” says John Marcante, who has worked at the firm since 1993 and has headed its information technology division since 2012. He says that mind-set pervades the culture and informs his approach to IT management. To illustrate what sets the Malvern, Pennsylvania–based, $3 trillion asset manager apart, he points to Personal Advisor Services, a major initiative for retail investors in recent years, pairing automated advice with live assistance. “Computers today provide services like investment advice, asset allocation and rebalancing,” notes Marcante, who led the build-out of the PAS system. “But we combine that with a person to provide peace of mind around moments of truth.” PAS is challenging not only so-called robo-advisers but also traditional human guidance. “Technology is best when we bring the power of people to it,” the 50-year-old adds. On the institutional side, to better serve plan sponsors, his team has developed data analytics and visualization tools to track such defined-contribution-plan indicators as savings and participation rates. The firm is also marrying technology with behavioral finance concepts to help participants with retirement planning. The demand for product and application development requires the IT division to be nimble and test software quickly before going live, says Marcante, who studied business and computer science at Pennsylvania State University and has an MBA from St. Joseph’s University. In 1998, five years after joining Vanguard from General Electric Co., Marcante became head of technology for the institutional business. Three years later he took over global technology operations, focusing on disaster recovery and data center management in the wake of 9/11. In 2006 he switched over to the business side as head of asset management services.

See the full story, “The 2015 Tech 50: Racers to the Edge.”

The 2015 Tech 50

1. Jeffrey Sprecher
Intercontinental Exchange
2. Catherine Bessant
Bank of America Corp.
3. Phupinder Gill
CME Group
4. Lance Uggla
5. Robert Goldstein
6. Shawn Edwards &
Vlad Kliatchko
7. R. Martin Chavez
Goldman Sachs Group
8. Deborah Hopkins
Citi Ventures
9. Stephen Neff
Fidelity Investments
10. Adena Friedman
Nasdaq OMX Group
11. David Craig
Thomson Reuters
12. Daniel Coleman
KCG Holdings
13. Michael Spencer
14. Michael Bodson
Depository Trust & Clearing Corp.
15. Charles Li
Hong Kong Exchanges and Clearing
16. Chris Concannon
BATS Global Markets
17. Christopher Perretta
State Street Corp.
18. Antoine Shagoury
London Stock Exchange Group
19. Kevin Rhein
Wells Fargo & Co.
20. Neil Katz
D.E. Shaw & Co.
21. Lee Olesky
Tradeweb Markets
22. Richard McVey
MarketAxess Holdings
23. Seth Merrin
Liquidnet Holdings
24. Robert Alexander
Capital One Financial Corp.
25. Frank Bisignano
First Data Corp.
26. John Marcante
Vanguard Group
27. Joseph Squeri
28. Lou Eccleston
TMX Group
29. Claude Honegger
Credit Suisse
30. Chris Corrado
31. David Gledhill
DBS Bank
32. John Bates
Software AG
33. Michael Cooper
BT Radianz
34. Gary Scholten
Principal Financial Group
35. Sunil Hirani
trueEX Group
36. Hauke Stars
Deutsche BÖrse
37. Brian Conlon
First Derivatives
38. Jim Minnick
39. Lars Seier Christensen & Kim Fournais
40. Tyler Kim
41. Jim McGuire
Charles Schwab Corp.
42. Steven O'Hanlon
43. Sebastián Ceria
44. Yasuki Okai
NRI Holdings America
45. Stephane Dubois
46. Mazy Dar
47. Brian Sentance
Xenomorph Software
48. Mas Nakachi
49. John Lehner
BNY Mellon Technology Solutions Group
50. Jock Percy

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