The 2014 Tech 50: Stephen Neff

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< The 2014 Tech 50: Moving Out of the Lab and Into the Cloud

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Stephen Neff
Enterprise Chief Technology Officer
Fidelity Investments
Last year: 5

Fidelity Investments has $1.9 trillion of assets under management, but the heart of a technology company beats within the firm. Enterprise CTO Stephen Neff manages a $2.5 billion annual budget and chairs a council of 13 chief information officers from the business lines, which in turn are supported by a global technology workforce of 13,000. And yet, Neff says, Fidelity restated its strategy this year to underscore the importance of technology to serving its more than 20 million individual and 5,000 institutional customers. “We want to offer the very best customer experience by providing solutions at scale that are outcome-based rather than product- or security-based, and we want to use technology to advance that vision,” explains the 62-year-old, who joined Boston-based Fidelity in 1996 and has been CTO since January 2013. “The way we deliver experiences is changing,” he adds. “Customers want to view financial solutions in the context of their own personalized world. That means we need to take a holistic view of their relationships and how they engage with technology.” Fidelity developed online and mobile services faster than other companies. Now its Center for Applied Technology is working to get a jump on such emerging trends as wearables (apps for Google Glass and Pebble Watch) and data visualization. A companywide “intrapreneurship” initiative is under way “to source good ideas and get them into a development pipeline,” Neff says.


The 2014 Tech 50

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Dave Cross

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ICE SPRECHER
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IAN CURCIO 2011

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FayFoto/Boston

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Teri Pengilley

Thomas Secunda
Bloomberg
Jeffrey Sprecher
Intercontinental Exchange
Catherine Bessant
Bank of America Corp.
Stephen Neff
Fidelity Investments
Lance Uggla
Markit
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Photographer:Charlie Simokaitis

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Mark McQueen

Robert Goldstein
BlackRock
David Craig
Thomson Reuters
Phupinder Gill
CME Group
Anna Ewing
NASDAQ
OMX Group
R. Martin Chavez
Goldman Sachs Group
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Christopher Elston

Deborah Hopkins
Citi Ventures
Dan Mathisson
Credit Suisse
Daniel Coleman
KCG Holdings
Michael Spencer
ICAP
Michael Bodson
Depository Trust &
Clearing Corp.
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Todd Plitt

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Joe Ratterman
BATS Global Markets
Dominique Cerutti
Euronext
Ron Levi
GFI Group
Gaurav Suri
D.E. Shaw Group
Charles Li
Hong Kong
Exchanges and
Clearing
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Lou Eccleston

Larry Lettera/ Camera 1

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XT

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Lou Eccleston
S&P Capital IQ
Lee Olesky
Tradeweb Markets
Richard McVey
MarketAxess Holdings
Seth Merrin
Liquidnet Holdings
Antoine
Shagoury

London Stock
Exchange Group
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Production

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Wayne R. Martin

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Deutsche Bank AG - Hauke Stars

Thorsten Jansen

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Adam B. Auel

Christopher
Perretta

State Street Corp.
Kevin Rhein
Wells Fargo & Co.
Peter Carr
Morgan Stanley
Hauke Stars
Deutsche Börse
Robert Alexander
Capital One
Financial Corp.
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Paul Elledge

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Stephen Brashear

David Gershon
SuperDerivatives
Chris Corrado
MSCI
Joseph Squeri
Citadel
Tanuja Randery
BT Global Services
John Bates
Software AG
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Photo Credit: Kevin Irby

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Gary Scholten
Principal Financial Group
David Gledhill
DBS Bank
Simon Garland
Kx Systems
Cristóbal Conde
FinTech Innovation Lab
Jeff Parker
EidoSearch
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Jeff Smith Photo

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Kim Fournais &
Lars Seier Christensen

Saxo Bank
Kenneth Marlin
Marlin & Associates
Tyler Kim
MaplesFS
Jim McGuire
Charles Schwab Corp.
Jim Minnick
eVestment
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tomohisa ichiki

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David Poultney

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A.E. Fletcher Photography

Steven O’Hanlon
Numerix
Sebastián Ceria
Axioma
Yasuki Okai
Nomura Research Institute
Niki Beattie
Market Structure Partners
Mas Nakachi
OpenGamma

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